fbpx

Plans

Cloud pricing

Free
Special Plans
Business Plans

Free

Starter business tool suite

Start+

Sites and CRM to grow your business

CRM+

Rock-solid CRM

Project+

Rock-solid project management

Standard

Advanced business tool suite

Professional

Unlimited business tool suite

12 users

2 users

6 users

24 users

50 users

Unlimited


$0

for all users

$24/mo

$19/mo

-21%

for all users

$69/mo

$52.44/mo

-24%

for all users

$69/mo

$52.44/mo

-24%

for all users

$99/mo

$75.24/mo

-24%

for all users

$199/mo

$151.24/mo

-24%

for all users

5 GB

10 GB

50 GB

50 GB

100 GB

Unlimited

The world's most cost-effective comprehensive CRM, with many features available free of charge and without any limits.
Professional project management platform along with Kanban, Gantt charts, time tracking, workload planning, customer management and invoicing.
Get things done faster by using flexible collaboration tools that adopt for the needs of your entire company as well as departments or individual employees.
Build high-converting landing pages that drive more leads and customers to your CRM.
Create full-featured online store and start selling in minutes.
Multichannel contact center that combines live chat, email, telephony, social networks and messengers right inside your CRM.
Get complete control over your data, access right settings and extended security on commercial Bitrix24 plans.
Run marketing campaigns, send bulk emails and create customer segments right from your Bitrix24 CRM.
Get complete transparency for your customer acquisition costs, marketing ROI and most effective advertising sources.
Chat-enabled sales complete with mobile payment processing.
Real-time support via live chat for all commercial Bitrix24 plan administrators with average response time under 2 minutes. Plenty of self-help materials are available for all users.

None

Basic

Advanced

Pro

Free

Free
Starter business tool suite

$0

for all users

Special Plans

Start+
Sites and CRM to grow your business

$24/mo

$19/mo

-21%

for all users

CRM+
Rock-solid CRM

$69/mo

$52.44/mo

-24%

for all users

Project+
Rock-solid project management

$69/mo

$52.44/mo

-24%

for all users

Business Plans

Standard
Advanced business tool suite

$99/mo

$75.24/mo

-24%

for all users

Professional
Unlimited business tool suite

$199/mo

$151.24/mo

-24%

for all users

12 Users

2 Users

6 Users

24 Users

50 Users

5 GB

10 GB

50 GB

50 GB

100 GB

The world's most cost-effective comprehensive CRM, with many features available free of charge and without any limits.
Professional project management platform along with Kanban, Gantt charts, time tracking, workload planning, customer management and invoicing.
Get things done faster by using flexible collaboration tools that adopt for the needs of your entire company as well as departments or individual employees.
Build high-converting landing pages that drive more leads and customers to your CRM.
Create full-featured online store and start selling in minutes.
Multichannel contact center that combines live chat, email, telephony, social networks and messengers right inside your CRM.
Get complete control over your data, access right settings and extended security on commercial Bitrix24 plans.
Run marketing campaigns, send bulk emails and create customer segments right from your Bitrix24 CRM.
Get complete transparency for your customer acquisition costs, marketing ROI and most effective advertising sources.
Chat-enabled sales complete with mobile payment processing.
Real-time support via live chat for all commercial Bitrix24 plan administrators with average response time under 2 minutes. Plenty of self-help materials are available for all users.

None

Basic

Advanced

Pro

FEATURES

Free
Special Plans
Business Plans

Free

Start+

CRM+

Project+

Standard

Professional

Unlike other vendors, Bitrix24 comes with unlimited leads in all plans.
Unlike other vendors, Bitrix24 comes with unlimited deals (opportunities) in all plans.
Unlike other vendors, Bitrix24 comes with unlimited contacts in all plans.
Unlike other vendors, Bitrix24 comes with unlimited companies (accounts) in all plans.
Quotes (proposals) inside CRM, can be saved as PDF files and/or emailed.
Invoices (bills) inside CRM, can be saved as PDF files and/or emailed
Product catalog inside CRM
Kanban board view for CRM records with custom stages and statuses.
Enable or disable leads inside CRM as necessary.
Easy creation of custom stages and statuses for any sales process.
Chronological log of all activities, actions and changes for a given CRM record
Create contacts, companies or deals from leads in one click
Create quotes or invoices from deals in one click
Detailed customer profile with contact details and all relevant records in one place
DStorage place for deleted CRM records that may need to be recovered.
Observers are notified about any deal changes without an active participation in that deal
Create private group chats inside CRM for quick communicaton and problem resolution
Set and limit CRM access for each user depending on their role and assigned permissions
Visual representation of a sales process divided by stages; fully customizable with ability to create different pipelines for different sales processes.

1

2

10

1

10

Unlimited

Sales automation tools that move a customer from one pipeline to another according to set rules
Ecommerce tool for selling goods or services and accepting payments inside chat or messengers.
Deals that are automatically created with a set frequency (e.g. monthly or annual subscriptions).
Invoices that are automatically created with a set frequency (e.g. monthly or annual subscriptions).
Configure required fields for each stage.
Online document creator inside CRM сreates any document type according to a set template (invoice, contract, shipping bill, etc.).
Set and limit document generator access for each user depending on their role and assigned permissions.
Maximum file size for document generator template.

2 Mb

2 Mb

2 Mb

2 Mb

2 Mb

2 Mb

Send emails to prospects and customers directly from CRM.

1,000

2,000

35,000

1,000

50,000

1,000,000

Create deals and invoices from quotes in one click
Restore deleted CRM records from the recycle bin.
Chronological log of all logins inside CRM for all users.
Chronological log of all changes inside CRM for all users.
Automatic telephony dialer inside CRM.
Schedule appointments and book resources inside CRM.

6

24

24

6

24

Integration with Google Maps inside CRM for address visualization.

100

100

Removal of Bitrix24 branding for forms.
Removal of Bitrix24 branding for live chat widget
Set individual sales target for each sales person
Compresensive set of analitycal reports inside CRM
Upper limit for CRM records allowed for CRM analytics for each plan
2,000
100,000
100,000
100,000
100,000
Complete sales automation based on rules and triggers for desired actions
Integrate third party solutions into the sales automation process using webhooks
Full customization of rules and triggers for sales automation inside business process designer
Creation of workflows for sales automation inside business process designer
Easy CRM data upload via CSV
Automated CRM data migration from other vendors to Bitrix24 CRM
Easy contact upload from vCard, Gmail, Outlook, Yahoo! Mail
Easy contact export to CSV, Excel, Outlook
Automatically add contact information from business cards using a smartphone
12
100/mo
100/mo
12
100/mo
Unlimited
Maximum number of searchable leads allowed for each plan
10,000
20,000
100,000
100,000
200,000
Unlimited
Maximum number of searchable deals allowed for each plan
10,000
20,000
100,000
100,000
200,000
Unlimited
Maximum number of searchable contacts allowed for each plan
10,000
20,000
100,000
100,000
200,000
Unlimited
Maximum number of searchable companies allowed for each plan.
10,000
20,000
100,000
100,000
200,000
Unlimited
Maximum number of email addresses that can be used for email marketing for each plan
35,000
50,000
1,000,000
Maximum number of phone numbers that can be used for SMS marketing for each plan
Maximum number of phone numbers that can be used for robocalling for each plan.
Maximum number of instant message recipients that can be used for IM marketing for each plan.
Ability to run a retargeting campaign based on contact information stored inside CRM.
Automatic generation of repeat sales to customers who've already purchased something.
Maximum number of CRM records allowed for Sales Intelligence reports for each plan
100,000
100,000
Assign different phone numbers for different advertising channels and track each channel's performance by tracking phone calls made to those numbers
Automatic tracking of performance and ROI calculations for online advertising sources, such as Adwords, Facebook, SEO, etc.
Automatic tracking of performance and ROI calculations for offline advertising sources, such as trade shows, leaflets, radio or TV
Sales intelligence reporting engine
Bitrix24 comes with built-in telepony, no setup or integration required
Integrate an existing third-party telephony service with Bitrix24 by using a SIP connector
Number of days Bitrix24 stores copies of imported emails that aren't used anywhere
Connect social networks and messengers to the Bitrix24 contact center
Create website contact forms that are automatically integrated with Bitrix24's contact center
Create website call back request forms that are automatically integrated with the Bitrix24 contact center
Create a website chat widget that is automatically integrated with Bitrix24's contact center
Live chat, call back request and contact form in a single widget
Assign different phone numbers for different advertising channels and track each channel's performance by tracking phone calls made to those numbers
Bitrix24 is an omni-channel contact center that allows you to connect multple communication channels
1
Unlimited
Unlimited
1
unlimited
Unlimited
Business hour settings when consultants are available for live chat
Automatic request of website visitor contact information, such as name, email or phone number
Notification that informs that personal data is being collected and is going to be used for defined purposes
Incoming chat is distributed to all agents who are online simultaneously to ensure the quickest response time
Ability to rate live chat conversations by customers to ensure agents are doing a good job
Ability to rate live chat conversations by supervisors to ensure agents are doing a good job
Pre-set answers to most frequently asked questions
Transfer conversation from one employee to another
Transfer conversation from one channel to another (ie. sale to support)
Route incoming inquiries between different employees according to set rules
Automated replies for incoming messages (greetings, goodbyes, waiting)
Set of comprehensive reports for contact center usage including number of inquries, average response time, satisfaction ratings, etc.
Set of statistics reports for each open channel.
Export open channel data to an Excel file.
Set and limit open channel access for each user depending on their role and assigned permissions.
Easy integration with any email provider.
Maximum number of inboxes a single user can connect for each plan.
1
5
5
10
Email inboxes that are accessible by multiple users (i.e. sales@ or info@).
Unlimited
Unlimited
Unlimited
Unlimited
Maximum number of outgoing emails allowed per account for each plan.
2,000
35,000
50,000
1,000,000
Time period in which email data is fetched during initial synchronization (i.e. all emails within the past 30 days).
30 Days
30 Days
30 Days
30 Days
Use emails inside tasks, including task creation from incoming emails.
Use emails inside CRM, including lead creation from incoming emails.
Display your own phone number in caller ID when making outbound calls via Bitrix24 telephony.
Connect to third-party telephony providers via Bitrix24 REST API.
Connect to third-party telephony providers via the Bitrix24 SIP connector.
Unlimited incoming/outbound lines means that multiple users can make/receive phone calls at the same time from/to a single phone number.
Automatically distribute calls between employees according to set rules.
Transfer calls between employees manually or automatically.
Easy integration of VoIP/SIP phones with Bitrix24
Create internal phone number extensions for employees
Business hour settings when consultants are available for live chat
Custom or default voicemail and greeting message
Incoming call is distributed to all employees who are online simultaneously to ensure the quickest response time
Automatically forward unanswered phone calls to available employees
Ability for other employees to intercept incoming phone call made to another person who is not available
Connect different phone numbers to different traffic sources
Export call details data to an Excel file
Ability for other employees to intercept incoming phone call made to another person who is not available
Automatic telephony dialer inside CRM
Ability for customers to rate assistance they received via phone
Create interactive voice response menus
2 levels
2 levels
2 levels
Unlimited
Automated call recording and recording storage for phone calls made via Bitrix24 telephony
100
500
Unlimited
100
Unlimited
Unlimited
Number of employee groups responsible for answering an assigned number
1
Unlimited
Unlimited
1
Unlimited
Unlimited
Maximum number of employees allowed per queue group
3
Unlimited
Unlimited
3
Unlimited
Unlimited
Automatic transcription for mp3 call recordings to text files for easy reading/searching
$
$
$
$
$
$
Ability to set and limit telephony access for each user depending on their role and assigned permissions
Number of sites that can be connected to Bitrix24 call tracking
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Number of visitors allowed for sites connected to Bitrix24 call tracking
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Number of phone numbers that can be connected to Bitrix24 call tracking
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Tasks and projects are unlimited on all Bitrix24 plans.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Task section that allows individual users to organize their tasks and arrange them in a chronological order for future execution.
Tasks inside Bitrix24 can be divided into subtasks, connected to a single parent task.
Create check lists inside tasks for easy progress tracking.
Task reminders in Bitrix24 can be set for self, task author or responsible for task completion.
Storage place for deleted CRM records that may need to be recovered
Tasks in Bitrix24 can be integrated with CRM, workflows, calendar or drive
Ability to create tasks from incoming emails
Work with tasks and add comments using email (great for external collaborators)
Bitrix24 tasks are easily accessible on iOS and Android devices
Kanban board view for projects
Projects in Bitrix24 come with owners and moderators
Add start and end dates to projects inside Bitrix24
Tasks in Bitrix24 have dependencies and can be arranged in Gantt charts for easy planning and deadline movements
Plan time and track actual time spent on task completion
Option that limits task time planning to workdays and business hours only (e.g. a 16-hour task will require two workdays to complete)
Option that limits task time planning to workdays and business hours only (e.g. a 16-hour task will require two workdays to complete)
Re-assign a task to another responsible person, can be done individually or in bulk
Rate completed tasks as satisfactory or unsatisfactory
Allows to restrict task completion before approval
Allows supervisors to view all tasks of their subordinates in one place
Add custom fields inside tasks
Set and limit workgroup/project access for each user depending on their role and assigned permissions
Tasks in Bitrix24 support all four dependency types: Start to Finish, Finish to Start, Start to Start, Finish to Finish
5
Task templates and recurring tasks
Create templates for tasks that come with subtasks
Share templates with others
Enable automation rules and triggers inside tasks
Automated dashboard that shows what percentage of tasks were completed by each user on time and without objections
Sales intelligence reporting engine
Maximum number of searchable tasks for each plan
5,000
10,000
100,000
100,000
200,000
Unlimited
Restore deleted CRM records from the recycle bin
Number of sites that can be connected to Bitrix24 call tracking
1
10
10
1
10
Unlimited
Bitrix24 Sites come with unlimited web pages
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Connect your own domain to websites and landing pages created in Bitrix24
A comprehensive royalty-free library of templates for websites and landing ages
Copy web pages inside a Bitrix24 account
Connect a Google Analytics account to Bitrix24 sites and landing pages
Integration with Google Maps inside Bitrix24 sites and landing pages for address visualization
Bitrix24 sites and landing pages are automatically integrated with CRM forms
Bitrix24 sites and landing pages are automatically integrated with a live chat widget
Create website call back request forms that are automatically integrated with the Bitrix24 contact center
Create website call back request forms that are automatically integrated with the Bitrix24 contact center
Set and limit site builder access for each user depending on their role and assigned permissions
Bitrix24 sites and landing pages are automatically integrated with the Sales Intelligence module
Insert HTML or Java Script code inside Bitrix24 sites and landing pages
Use dynamic blocks inside Bitrix24 sites and landing pages
Copy and migrate sites between different Bitrix24 accounts
Maximum number of Bitrix24 stores that can be created for each plan
1
1
1
1
10
Unlimited
Bitrix24 stores come with an unlimited number of orders
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Bitrix24 stores come with an unlimited number of orders
100
200
3,000
100
3,000
Unlimited
Bitrix24 stores come without any limits on revenue
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Bitrix24 doesn't take any transaction processing fees
0%
0%
0%
0%
Unlimited
Unlimited
Set and limit online store builder access for each user depending on their role and assigned permissions
Stock keeping units
Ability to set variable prices according to a set rule (e.g. volume orders)
Apply discounts inside a Bitrix24 store by a given template
Create custom discounts for a Bitrix24 store
Ability to create coupons for a Bitrix24 store
Automatically apply discounts when total spent amount exceeds assigned values
Automate order processing inside a Bitrix24 store
Integrations for popular payment processing providers
Apply fixed shipping costs to order total
Automatic calculations for shipping costs based on delivery address, package weight and other parameters
Stock management for Bitrix24 stores
Inventory management for Bitrix24 stores, including printable order processing documents
Apply a selected background to all users inside a Bitrix24 account
Change the menu and apply changes to all users inside a Bitrix24 account
Change default invitation text and replace it with your own
Record and display video announcements inside Bitrix24 accounts
Indicator that shows users who've seen the post inside the Bitrix24 Activity Stream
Ability to automatically create Activity Stream posts from incoming emails
Announcements are mandatory posts that require each person who has read it to confirm this by pressing a button
Poll Bitrix24 account users publicly or anonymously
Award appreciation badges to fellow employees as a way of recognition
Chat, audio and video calls are available inside all Bitrix24 plans
Create group chats, public and private
Maximum amount of online storage available for each plan for entire account
5 GB
10 GB
50 GB
50 GB
100 GB
Unlimited
Online storage allocated for individual user or group files
Online storage allocated for company files
Files stored in Bitrix24 cloud accounts can be easily synched with local computers automatically
Integrate One Drive, Google Drive, Dropbox, Box with Bitrix24
Edit files stored in Bitrix24 with selected online services
Edit files stored in Bitrix24 with selected office suites installed on a local computer
Edit files stored in Bitrix24 with selected office suites installed on a local computer
Search contents of files stored inside Bitrix24 accounts
Share files publicly with people outside Bitrix24 accounts
Share folders publicly with people outside Bitrix24 accounts
Storage place for deleted CRM records that may need to be recovered
Set and limit file access for each user depending on their role and assigned permissions
Set and limit folder access for each user depending on their role and assigned permissions
Track all changes made to documents and store previous versions inside a Bitrix24 account
Time period in which unused file version copies are stored inside Bitrix24 accounts
0
0
30 days
30 days
30 days
180 days
Time period in which used file version copies are stored inside Bitrix24 accounts
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Upper limit for convertible video file size for each plan
300 Mb
300 Mb
1 GB
1 GB
1 GB
1 GB
Ability to disable file editing to other users
Edit files stored in Bitrix24 with selected online services
Edit files stored in Bitrix24 with selected office suites installed on a local computer
Bitrix24 comes with a built-in document viewer
Event planner is a handy tool that helps to find best available time slots when multiple users are invited to a calendar event
Syncronize Bitrix24 calendars with external calendars, such as Google Calendar or Outlook
Select a meeting room for calendar events
Create lists that contain multiple meeting rooms
Workgroups in Bitrix24 can be public (open to all users) or private (invite-only)
Projects are unlimited in all Bitrix24 plans
Invite external users to workgoups and projects
Manage various absence types (annual vacation, sick days, etc.) inside Bitrix24
Track employee worktime, including mandatory workday minimums, clock-ins and clock-outs
Enable mandatory regular work reports (daily, weekly, monthly) – the reports are sent from subordiates to their supervisors
Manage meetings and briefings, incluidng room booking and meeting agendas
Visual representation of company structure as an interactive org chart
Searchable list of all employees, past and present, along with their contact details, positions, skills and other relevant data
Export employee list to an Excel file
Sync employee list with Outlook or CardDAV contacts
1
3
3
3
5
Unlimited
Use workflows, such as annual leave request or expense approval, via the Activity stream
Create any custom workflow inside business process designer
Create any custom workflow based on records
Maximum number of admins allowed for each plan
1
1
5
2
5
Unlimited
Ability to require the use of two-factor authorization for account access
Limit Bitrix24 account access to specific IP addresses (e.g. only from the office)
Upload your own logo inside Bitrix24 account
Change account name
Backup restore
Backup restore
Request helpdesk to move a Bitrix24 account from one www.bitrix24… zone to another (e.g. bitrix24.com to bitrix24.eu)
Use your own third level domain (e.g. crm.company.com) instead of a Bitrix24 account URL (e.g. something.bitrix24.com)